Terms and Conditions

This is the user agreement which governs your use of this website and spa business known as ‘Sabai Leela’. Many of the services provided are not supplied by Sabai Leela, therefore the contract for the product and/or service will be between you and that third party.

General Section – please note that this section relates generally to your use of services provided at Sabai Leela Spas.

  1. Please take time to read these terms and conditions it is important for both of us that you understand our contractual relationship relating to your use services at Sabai Leela.

  2. The majority of services provided at Sabai Leela spa are through an agency model. This means that we act as a disclosed agent for third party suppliers, and independent therapists. What this means is that the contract for the product is between you and the supplier. Please make sure that you have read these terms and conditions before completing your transaction with us. Where we act as agent this will mean that we have no contractual liability to you in respect of that service. However, we may still be liable to you if we have been negligent; we have misrepresented important information or have been in breach of any other relevant law. On the other hand, for some products, we act as principal. This means that the contract for the product is between you and us. Don’t worry we will let you know where we act as principal and where we act as agent.

  3. Because the contract for the product is between you and the supplier any queries or concerns relating to the product should be addressed to them. You will see the name and address, plus contact details, for most suppliers in the Spa reception at Sabai Leela. We will of course assist you should you have difficulty in contacting a related supplier.

  4. We will do our best to correct errors and omissions as quickly as practicable after being notified of them. In the event that a price for a product or service is incorrect we reserve the right to cancel that contract, without any liability to you.

  5. Sabai Leela does not make any warranty that the website is free from infection by viruses or anything else that has contaminating or destructive properties.